In the past two years, patient safety has moved to the forefront on the healthcare industry. This dynamic presentation examines the three pillars of safety in the aviation industry: standard operating procedures, Crew Resource Management (CRM), and professional culture. Participants will learn how to apply these principles in the delivery of health care services to prevent errors and improve patient outcomes.

This presentation requires a sound patch for the computer.

 

Presentation Objectives:

Following this session, the participant will:

List the five principles of crew resource management

Describe the elements of a successful SBAR communication

Relate the airline best practices in safety to the healthcare setting

 

Program Category:  Clinical, Operations Improvement, Leadership Development, Patient Safety, Keynote or Pre/Post Conference Workshop